Started two and a half decades back as a R&D and product development company with a Canadian Government grant, Pace Automation Limited has over its life span reinvented itself in tune with the time and technology to become the leading “Solution as a Service Company” in India, providing end-to-end automation solutions to retail businesses across different verticals.
With deep domain knowledge and successful large installation base of happy clients, Pace will be your technology partner who will play an important role in your growth process.
With our philosophy of upgrading our solutions to meet the changing technology, business and market requirements, you will have a solution that is current now and in the foreseeable future.
With its flagship solution “ServeSmart”, Pace provides restaurant retail automation services to more than 3,500 restaurant outlets in India and abroad. Pace has developed and deployed best-in-class solutions in Sales Force Automation, Business Process Automation, Small, Medium as well as Large Format Retailing, Petroleum Retail, Online Lottery and Turf Club Automation and Remote Digital Content Delivery to the granularity of a single display and so on.
The latest offering is “RetailSmart”, a solution to “IT” enable the Kirana shops across the country. The company’s vision is to have more than 150,000 Kirana merchants in its network by the year 2020. This will be the first time that any company will create such a large digitally connected network and will be known as the SmartKirana™ Network.
The entire suite of solutions are cloud based and hosted on the IBM Cloud infrastructure with physically separated identical IBM cloud infrastructure for disaster recovery and business continuation. The backend processing engines are homegrown, fine honed, reliable and very powerful providing seamless transaction collection, processing and dissemination of MIS, Analytics and Business Intelligence to its stake holders in realtime.
This configuration is be used in a typical supermarket / hypermarket in the billing counters as an all-in-one POS terminal.
This configuration is used in the vegetable & fruits section of the supermarket.
This configuration is for entry level shops.
We started with Retail Automation of our cafes using ServeSmart ten years back when we were just 90 outlets located in a few Cities in India. Today we have over 1,300 Café Coffee Day outlets across India & Europe and the integrated solution provided by Pace Automation Limited has been an important part of our growth process.
- VENU MADHAV, DIRECTOR - CAFE COFFEE DAY
ServeSmart from Pace Automation Limited, has optimised our operations across 2,000 café across India and Europe in different formats like Square, Lounges, Cafes, Kiosks, etc that allowed us to service customers better, realise substantial cost savings and ROI.
- VENKATESH BABU S, HEAD – MIS
As a multi cuisine restaurant chain that includes a Bakery, QSR, Fine Dining, Bar, and Food Court – we were able to holistically manage our business with ServeSmart. This has helped us realize rapid growth without the need to invest valuable capital on IT infrastructure and personnel.
- V.RAMANARAYANAN, CHIEF FINANCIAL OFFICER
The hand held terminal that is provided as part of ServeSmart, for order taking and payments, directly drove a 400% increase in Table Turnover and resulted in an exponential increase in profits at our theme restaurant.
- PRABHAKAR, PROPRIETOR
It has been a good association with PACE, and Goli has been implementing ServeSmart software developed by them, across various stores spread over the country. We would love to see it implemented and successfully operational at all levels within GVPL franchisees & vendors, with a scope for continuous feedback and improvement.
- VENKY IYER, MD & CEO, GOLI VADA PAV PVT LTD
We moved to Pace Automation’s ServeSmart application after operating for a few years on a different Windows based vendor. The ServeSmart application has proved to be vastly more stable, with nearly 100% uptime at all our 30 locations. The application is mature, and scaling it as our number of locations grew multi-fold has been smooth and easy. Their support team has been very responsive in terms of any improvement requests. We have looked at most other competing applications in the market, and would whole-heartedly endorse ServeSmart as superior option for any F&B chain operator.
- RAJIV SUBRAMANIAN FOUNDER & CEO, OVEN FRESH
We have been using Pace Automation's RetailSmart software to manage our 8 photo studios as well as in our retail showroom for musical instruments in Chennai. We also use Pace's ERP solution to manage our 8 offices across India. Both systems allow up to the minute access to a wide variety of data in format's dictated by us and cuts the time required to access and compile said data. We now have web based access to all our retail and distribution centers across the country and we are able to focus more on other things like meeting deadlines, growing our core businesses and focusing on profitability. We have also never experienced any downtime in Pace's services and are quite pleased with our association with them.
- CHETAN ACHARYA
ServeSmart.
ServeSmart.
SellSmart.
ServeSmart
ServeSmart.
Pace Automation is Chandru’s vision which was often ahead of its time. Chandru pioneered concepts such as Cloud Computing, Transactional Intelligence and SaaS when they had not even entered technology lexicon but they were mere common-sense to him and are heralded as big advancements by the industry today.
Before founding Pace, Chandru worked in numerous industries with broad mandates and accomplishments such as building model airplane engines, setting up the high speed Zinc Carbon battery manufacturing line, establishing an electronic toy manufacturing company and so on.
In his forty years of professional life, Chandru has managed every role in a business, from engineering to product management to head a company as its CEO. He raised CDN 1.4M from Canadian Government for technology incubation which helped set up PACE. He has served as head of Electronics sector of CII and is active in grass-roots technology incubation. He is an avid aero modeller and is often found flying his numerous model planes on Sundays. He holds a Bachelor of Engineering - Mechanical, from Anna University.
Pace is fortunate to have Chandru focus on envisioning new solutions and strategising to enter new verticals. and new markets.
Nirmala is the Chief Technology Officer for Pace Automation Nirmala is responsible for all technical aspects of Pace’s unique transaction processing platform and solutions for all verticals.
Nirmala joined Pace in 1991 and quickly rose to become the technical team lead . She has architected and developed Pace’s robust, scalable, and fault-tolerant transaction processing platform which is utilizes cutting-edge technologies in distributed computing, encryption, software fault-tolerance, and application development environments. At Pace, Nirmala often found herself staring at ever-changing requirements, technologies, opportunities, and complex problems in new verticals that her mentor envisioned to enter. It’s truly amazing that she kept pace (no pun intended) with the breakneck speed of innovation mandated by her leader. It’s due to her quiet efficiency and exemplary leadership that Pace has created industry-leading IP and solutions in many verticals including Retail, Payments, Services, Media, CRM and Marketing technologies.
Nirmala has personally architected, developed and coded all key components of Pace’s transaction processing system and applications. She knows ins and outs of the solutions which is vitally important for Pace to grow beyond its existing business.
Nirmala graduated in B.Sc Physics from Madras University winning the gold medal in her exams. After graduation, she completed MCA from Madras University and joined Pace Automation.
Nirmala is most often seen at Pace, forever dealing with technology and problems of the moment, quietly directing her team to solve them. When she is not doing that (which is rare), she spends time with her daughter who is becoming quite adept in computers as well..
HEAD- ADMIN
HEAD-DBM
Mani joined Pace in 2004 as PL/SQL developer and rose up to the Associate Director for Process Re-engineering. He is also responsible for Database Administration at Pace Automation.
He is Proficient in all Database Administrative tasks such as Installation, Configuration, Physical / Logical database design, Database Creation, Up-gradation, Administration, Cloning, Patching, Proactive Performance tuning and monitoring, Trouble shooting, Backup and recovery, Partitioning, Replication, Standby database maintenance and heterogeneous database integration.
He is responsible for all database related activities for transaction processing and automation solutions.
Mani did a Master in Computer Application from Madurai Kamaraj University. He is a Oracle Certified Associate(OCA).
After graduation, worked as a faculty in a computer Training Institute for 4 years and has trained more than 10,000 students in 8 years of span.
He innovates solutions for the problems and solution for new implementations by continuously interacting with people and searching through technology forums. He is self-motivated person who likes team work. He is calm at all times with a great sense of humour, works well under pressure.
He lives with a Doctorate Wife and his lovely daughter.
HEAD-WEB DEVELOPMENT
Sundaram joined Pace in 2000 as a trainee and became Associate director - web application, by his dedication and continual up-gradation of knowledge on web technology .
He is responsible for web design /development for all solutions provided by PACE. He takes care of the front end of the application by handling multiple client requirements.
He is also responsible for integrating change requests on front end with in very short time, there by satisfying the clients.
Sundaram Completed Bsc Physics and MCA and then joined Pace Automation .
He lives in Chennai with his wife and 2 Kids.He is very silent , calm person and handles the clients and his team with a smile on his face.
HEAD-NETWORK
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